Addressing Concerns

Communicating with White Settlement ISD School Board

Steps to Addressing Concerns in WSISD

Resolving situations quickly to the satisfaction of everyone is beneficial to the children and the educational program.  The steps shown below are the quickest and best methods for reaching satisfactory solutions.  Please follow these steps should you ever encounter a situation in WSISD.

Contact the appropriate staff member

The most direct route to resolving a concern is to go directly to the person involved.  More than 95% of concerns are resolved at this level.

Contact the Principal

A professional educator is in charge of each campus and is responsible for concerns that may arise from the school's operation. Explanations of policies and procedures, various clarifications and all types of campus information are available from the principal.  Principals will assist you with appropriate forms.

Contact the appropriate district administrator

This level is the Superintendent (or designee).  This step should only be taken when step one and two have not resolved the concern.  Starting at this step will result in you being asked to attempt steps one and two first.

Contact the School Board
After taking steps 1-3 above without resolving a concern, a request in writing for a school board hearing is Step 4.  This written request is made through the Superintendent.

Click the link for the Grievance Process.