Technology Support
How To Put In A Helpdesk Ticket
If you are continuing to have issues with your laptop or none of these were a solution, please submit a help desk ticket in Get Help. To access Get Help, go to ClassLink.
1. Make sure you are connected to the Internet.
2. Follow the format shown below.
If the Classlink icon is missing on your Laptop:
Go to ClassLink/BearCloud on our district website:
ClassLink/BearCloud Login Credentials. Your login username is not the full school email. View below for the formula:
Teachers should have the username and password if having trouble with the formula above.
Missing Something on an iPad
Please check the self-service app and install the app needed or missing.
Canvas Navigation
If you wish to get started on how to navigate in Canvas, follow these instructions:
*this is optional
¿Cómo entro a la computadora la primera vez?
1. Asegúrate que estás conectado al Internet
2. Para tu nombre de usuario (user name), escribe:
Si deseas empezar a aprender a navegar en Canvas, sigue estas instrucciones (están en inglés).
2. Para tu nombre de usuario (user name), escribe:
Si deseas empezar a aprender a navegar en Canvas, sigue estas instrucciones (están en inglés).
*esto es opcional